Terms & Conditions
Working with us
To keep things as clear as possible, we request that you read and sign our terms and conditions. We do this to ensure you have all of the information you need. Our aim is to protect both parties so we are clear about our agreement before we get started. We have used clear and simple language, but this is a legal document and should be treated as such.
Who are you working with?
Christina Marie Marketing Consultancy Ltd
Flat 3, 46 St. Helens Park Road, Hastings, TN34 2DN, United Kingdom
How does it work?
The minimum working term for this agreement is three months. Our retained marketing services have no set end date, and this is a rolling arrangement.
Following the initial three-month minimum working term, should you wish to terminate this agreement, you can do so by providing no less than one month's notice from your last invoice payment.
If you wish to reduce the level of marketing support, you can do so by providing no less than one month's notice from your last invoice payment.
The marketing plan we provide for your company or employees is strictly intended for internal use within the designated client business specified in this agreement, and solely for the intended purpose outlined in the service agreement. This document contains proprietary, unpublished copyrighted material and must not be utilised, shared, or distributed to any third party without the explicit written consent of our Director.
Our services are advisory. It is important to note that you assume complete responsibility for the utilisation and implementation of these services within your business. By agreeing to this, you also forever indemnify and protect Christina Marie Marketing Consultancy Ltd indefinitely from any losses, costs, or expenses arising from your activities pertaining to the subject matter discussed in this document and the marketing support provided.
What we expect from you
That you are authorised to enter into this contract on behalf of yourself, your company, or your organisation.
To do what we do best, we will need input from you. This may be in the form of assets; information, images, documents, videos, data etc. When we request information, please respond promptly and provide the information in the formats we requested.
We will also require feedback on any assets that we create for you. This may include adverts, blogs, social media images, web page mockups and more. We kindly ask that any requests for feedback are responded to promptly.
In the unlikely event that you do not provide the feedback or information we need to adhere to the agreed marketing schedule, marketing activity may be forfeited or completed later at our discretion but the agreed payment schedule will not be affected.
We value clear communication and a great working relationship with our clients. If you are not fully satisfied with the service you receive, please tell us so we can quickly rectify any issues.
By agreeing to our terms & conditions, you also agree to our payment schedule (detailed at the end of this contract).
What you can expect from us
As industry specialists, we have the skills and know-how to deliver what we promise. Holdups can occur when we haven't been given what we need in time to proceed. As long as we have the information we require, we will always endeavour to deliver on time.
What is I change my mind about the scheduled work?
We will always try to be flexible and accommodate any changes that you make. However, if work has already been completed according to our proposed marketing schedule, additional work will either incur a fee or be integrated into the next month of marketing work.
Copyright & Permissions
Initially, you assure that all components of text, images, or any other artwork you provide are either owned by yourselves or that you possess the necessary permissions to utilise them.
Legal
We will conduct our work following good industry practice and the level of proficiency expected from a qualified individual with relevant experience.
If any provision of this contract is determined to be unlawful, void, or unenforceable for any reason, that specific provision will be considered separate and distinct from the rest of the contract. Its invalidity or unenforceability will not affect the validity and enforceability of the remaining provisions.
Intellectual Property Rights
The term "intellectual property rights" encompasses a broad range of rights, including patents, rights to inventions, copyrights (including software rights), trademarks, service marks, trade dress, trade names, internet domain names, rights to goodwill, rights to take legal action against passing off, design rights, database rights, rights in confidential information (including know-how), and any other intellectual property rights. These rights may exist in registered or unregistered forms and include applications, renewals, extensions, and similar or equivalent rights or forms of protection, both currently existing and those that may arise in the future, in any part of the world.
Intellectual Property Rights - Your part of the deal
We ask for your guarantee that all elements of text, images or other artwork you provide are either owned by you or that you have permission to use them. When you provide text, images or other artwork to us, you agree to protect us from any claim by a third party that states we are using their intellectual property.
Intellectual Property Rights - Our part of the deal
We guarantee that all elements of the work we deliver to you are either owned by us or we have obtained the necessary permissions to provide them to you. When we provide you with text, images, or other artwork, we agree to protect you from any claims made by a third party claiming that you are infringing upon their intellectual property rights.
If the contract payment schedule has been adhered to, and the contract remains intact, we will assign all intellectual property rights to you as follows:
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You'll own any completed content that we design for you plus the visual elements that we create for it. We will provide files should you request them.
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We reserve the right to ownership of source files for design work such as website design, brochures, leaflets and other design assets.
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You will own all intellectual property rights of text, images and data you provided (unless someone else owns them).
We will retain the intellectual rights to any property we have developed before (or separately from) this project and not directly paid for by you. On such an occasion, the combination of the works will constitute a complete design, the use of which will be licensed to you, exclusively and in perpetuity for this project only, unless otherwise agreed.
Showcasing our work
We take pride in our work, and therefore, we retain the privilege to showcase our creative process. This includes sharing sketches, work-in-progress designs, and finished projects on our portfolio, as well as featuring them in articles or case studies on our website.
Payment Schedule
As a small independent business, it is important to us that invoices are paid promptly. We ask that you adhere to the payment schedule outlined in this document.
Our payment terms are seven days from the date of invoice. If a payment is deemed overdue, we retain the right to suspend work until a payment has been made. Ongoing payments due according to the contract will be unaffected and you will still be liable for retainer payments. Once the account has been brought up to date, the missed work may be completed at the discretion of our director.
If an invoice remains unpaid for longer than 30 days, we reserve the right to charge interest of 10% per month on all outstanding debts.
This contract is a legal document under the exclusive jurisdiction of English courts.